Quality Management in MegChem follows a team coherent strategy to meet company objectives and stakeholder expectations. Sustained customer satisfaction is achieved by consistent delivery of quality products and services at the right cost and conforming to agreed and accurate schedules.
Key to company success are our management's commitment to quality and employee support of well established business and quality management systems based on the principles of Quality Standard ISO 9001:2000, having been certified since the year 2004.
Quality Management at MegChem consists of an ISO 9001 Systems Division responsible for the maintenance and continuous improvement of the Business Quality Management Systems as well as a Quality Assurance and Control Division.
Quality Assurance and Control is performed by very well trained personnel experienced in the petrochemical and allied industry. Pressure vessel, pressure piping and related equipment manufacturing and maintenance work are governed by approved quality assurance procedures in accordance with statutory and legal requirements.
Customer feedback relating to quality is of a very high level and MegChem earned the “Supplier of the Year” award form Sasol in 2008 and maintains this quality service level.
The Quality Management System (ISO9001:2000) has been revised to accommodate the requirement standard ISO 9001:2008 for recertification in August 2010 and is in the process of being upgraded to an integrated Business Management System to include Quality, Safety, Information Systems and the Entrprise Software Development divisions.